Hi-Sam Beta Test Privacy Statement
Effective Date: April 1st 2025
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This Privacy Statement ("Statement") explains how Hi-Sam (“we”, “us”, “our”) collects, uses, stores, and protects data during the beta testing phase of our AI mental health bot, Hi-Sam. We value your privacy and are committed to maintaining the confidentiality and security of your information. By participating in our beta test, you agree to the practices described in this Statement.
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1. Introduction and Scope
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This Statement applies exclusively to the beta testing phase of Hi-Sam and governs all data collected via the AI mental health bot during your participation. It details our practices regarding data collection, storage, usage, and protection. Please review this Statement carefully. If you do not agree with our practices, please do not participate in the beta testing phase.
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2. Data Collection
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a. Session Logs
- Storage of Logs: During each session with Hi-Sam, detailed logs of your interaction are automatically stored on our secure servers.
- User-Provided Information: These logs contain only the content you choose to share during your sessions. No additional personally identifying information (PII) is collected unless voluntarily provided by you.
- Anonymity: All session logs are collected anonymously. We do not require or store any identifying data (such as name, email address, or location) that would enable us to link your session logs to your identity.
b. Additional Data
- Feedback and Reviews: Any insights, reviews, or feedback you provide through our beta testing channels will be used solely for the improvement of Hi-Sam and will be stored in a manner that protects your anonymity.
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3. Data Storage and Security
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a. Storage Measures
- Secure Servers: All session logs and related data are stored on secure servers maintained by Hi-Sam. We use industry-standard encryption and security protocols to protect the data against unauthorized access, disclosure, or modification.
- Retention Period: Data collected during the beta testing phase will be retained only for the period necessary to optimize our algorithm and improve the Hi-Sam service, unless otherwise required by applicable law.
b. Data Anonymization
- Anonymization Process: To ensure your privacy, the session logs are anonymized, meaning that any data that could potentially identify you is either not collected or is removed immediately upon collection.
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4. Purpose of Data Usage
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a. Algorithm Tuning and Optimization
- Internal Use Only: The anonymous session logs and any additional feedback are used solely for the purpose of tuning, refining, and optimizing our AI mental health bot. This includes enhancing the effectiveness of the treatment protocols based on lacanian and psychotherapy methods.
- Quality Improvement: Data is also analyzed to improve user experience, identify any potential issues with the service, and support ongoing research into the benefits of AI-assisted mental health support.
b. Beta Testing Feedback
- Performance Insights: The insights gained from the beta test will help us understand how the bot performs in real-world scenarios and will guide the development of future features and improvements.
- User-Centric Development: By evaluating the feedback provided, we aim to ensure that Hi-Sam meets the needs and expectations of its users, maintaining a high standard of service throughout its development lifecycle.
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5. Data Sharing and Confidentiality
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a. No Third-Party Sharing
- Exclusive Use: We will not share, sell, rent, or otherwise distribute your session logs or any data collected during the beta test to any third party under any circumstances.
- Internal Use Only: All data remains strictly within our organization and is used exclusively for the internal purposes stated above.
b. Legal Compliance
- Compliance with Laws: We will comply with all applicable laws and regulations governing the collection, storage, and use of data. In the event of a legal request, we will assess the request carefully and ensure that any data shared is provided in a manner that protects your anonymity as much as possible.
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6. User Rights and Control
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a. Voluntary Participation
- Choice to Participate: Your participation in the beta test is entirely voluntary. You have the right to discontinue participation at any time without any negative consequences.
- Data Provision: As the data collected is anonymous and solely based on the information you choose to share, you retain control over what is communicated during your sessions.
b. Inquiry and Concerns
- Right to Inquire: Although the data collected is anonymous and not linked to your identity, you may contact us for any inquiries regarding our data practices or to express any concerns you may have.
- Feedback and Requests: We welcome feedback regarding our data handling practices and will consider all inquiries and requests in our ongoing commitment to transparency and user privacy.
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7. Amendments to This Privacy Statement
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- Periodic Updates: We may update this Privacy Statement periodically to reflect changes in our practices or applicable laws. Any updates will be communicated to you promptly, and the updated Statement will be posted on our website.
- Continued Participation: Your continued participation in the beta test after any changes have been made to this Statement will constitute your acceptance of those changes.
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8. Contact Information
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If you have any questions, concerns, or requests regarding this Privacy Statement or our data practices, please contact us at:
- Email: info@hi-sam.ai
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Acknowledgment
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By participating in the Hi-Sam beta test, you acknowledge that you have read, understood, and agree to the terms of this Privacy Statement. Thank you for contributing to the development of Hi-Sam and for helping us create a safer and more effective mental health support tool.
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Note:
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This Privacy Statement applies solely to the beta testing phase. Future versions of Hi-Sam may be subject to an updated Privacy Policy, which will be provided prior to any changes in data practices.